ISLAMABAD: National Database and Registration Authority (NADRA) yesterday launched handy mobile app ‘Rahbar’ which would facilitate every citizen all across Pakistan to find nearest NADRA Service Centre and much more through simple clicks. Chairman NADRA Tariq Malik announcing citizen-centric mobile app said that citizen’s residing inside Pakistan were unable to know about location of NADRA center that best suits their vicinity.

With Rahbar App, citizens can now make a well-informed decision about visiting any NADRA centre keeping in view location, distance, number of applicants-in-waiting and average processing time through their mobile phones. He said such initiatives towards digital Pakistan aim at converting NADRA offices to citizen service centers, rather than only registration centers. Rahbar Mobile App will ensure convenience and auto-facilitation for a common citizen along with cementing direct partnership between NADRA services and society as a whole.

From now onwards, NADRA’s service will be seen from public eye, which will hold authority accountable and transparent before people of Pakistan, he said adding that this is true manifestation of digital Pakistan and e-governance. Through this app, citizens would also be able to have an idea about number of citizens queued up awaiting their turn, processing time and location of all NADRA registration centres in real time.

App would display offices in a list view as well as on a map. Map would also show location of nearby Mobile Registration Van along with registration office, making it convenient for users to navigate towards any NADRA centre with ease. App also comprises filters to sort centres, including female-only centers, 24/7 NADRA centres and regular and Executive NADRA centres. App has an auto-refresh feature that would operate after every three minutes to update data. Moreover, it has its own search engine that enables search of all NADRA’s offices through city, name, or location. To facilitate every Pakistani, this app has specially been designed in both Urdu and English language.

Published in The Daily National Courier, October, 20 2022

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