K-Electric launches digital stamp on e-bills
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KARACHI: K-Electric in another innovative step towards moving to paperless ecosystem introducing digital stamps for customer bills. This will allow customers to maintain digital proof of payment of KE bills, with record accessible from KE Live App, Website and WhatsApp Self Service Portal.
This step furthers K-Electric’s environmentally friendly ‘Hara Qadam’ initiative and vision to give customers seamless and improved digitally connected experience. Paid bills for any month will display green stamp on top left corner indicating that all dues are cleared. In case customer is clearing their dues in installments, blue stamp will be shown on top left corner indicating that current payments have been received. These stamps will be automatically updated on bill within 24 hours of respective payments. Prior records of up to 6 months will be accessible from KE’s digital channels as well.
Spokesperson KE and Director Communications Imran Rana stated, “We are seeing trend shift significantly and Alternate Delivery Channels account for an estimated 62 percent of our total payments.”
Published in The Daily National Courier, March, 23 2023
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