IGP Complaint Cell received over 70,000 complaints in 2023
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KARACHI: IGP Complaint Cell registered 77,522 public complaints by December 30, 2023 encompassing various channels like phone calls, helplines, emails, WhatsApp and mail. These complaints prompted issuance of directives to respective police departments for timely resolution and action.
As per Sindh Police spokesperson, of total complaints received, 74,442 were effectively addressed using strategic approaches. Efforts are underway to resolve remaining 3,080 pending complaints.
IGP Sindh Riffat Mukhtar Raja was briefed on Sindh Police’s performance over past 363 days in combating crime. Notably, 259 individuals from different districts of Sindh including Karachi were apprehended utilising advanced Hotel Eye Management System. This apprehension included 122 proclaimed offenders and 137 absconders.
Furthermore, report highlighted that Sindh Police, through snap-checks, raids, operations and other measures, arrested 228 proclaimed offenders and absconders. Talash App aided in identification of 146 deceased individuals.
Published in The Daily National Courier, January, 04 2024
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